TERMS & CONDITIONS
Restrictions on Use of Materials
The copyright in all material provided here in the Beauty Addict website is held by Rustan’s Corporation and/or licensed for use by Rustan’s The Beauty Source. Except as stated herein, no material from the app or any website owned, operated, licensed or controlled by Rustan’s, its parent company and any of its affiliated entities may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Any unauthorized use of any material contained on this website may violate copyright laws, trademark laws, and other laws.
The trademarks, service marks and logos (the “Trademarks”) used and displayed on this website are registered and unregistered trademarks of Rustan’s. Rustan’s affiliated companies, or its brands, unless otherwise stated. Nothing on this website should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the website.
This website is designed, controlled and operated by Siamese from its office in Quezon City, Philippines. Rustan’s makes no representation that materials on this app are appropriate or available for use outside of the Philippines. Those who choose to access this website from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to, and the use of, this website are governed by the laws of the Philippines, without giving effect to any principles of conflicts of laws.
Links to third party websites may be provided on this site. If so, they are provided solely as a convenience to you. Rustan’s has not reviewed all third party sites and does not control and is not responsible for any of these sites or their content. Rustan’s does not endorse or make any representations about such sites, or any information or materials found there, or any results that may be obtained from using them. If you access any third party sites linked to this site, you do so at your own risk.
If you would like to link to this website, the following guidelines apply:
Site that links to the website:
- should not imply, either directly or indirectly, that Rustan’s is endorsing its products;
- should not use any Trademarks (i.e., Rustan’s logo);
- should not contain content or material that could be construed as offensive, controversial, or distasteful and should only contain content that is appropriate for all age groups;
- should not disparage Rustan’s or the brands it carries in any way or otherwise negatively effect or harm the reputation and goodwill of Rustan’s; Should not present false or misleading information about Rustan’s or the Rustan’s career opportunity;
- should not misrepresent any relationship with Rustan’s;
- should not replicate in any manner any content in the website; and
- should not create a browser or border environment around the website material.
Any violation of the above conditions for linking to the app will result in the automatic de-linking of the linking site.
- Membership is complimentary to any individual of legal age (18 years old and above) who will spend a minimum single-receipt purchase of PHP 2,500.00 at Rustan’s The Beauty Source
- Customers must completely fill up the digital membership application form in stores to get their Beauty Addict card or access their Beauty Addict mobile app.
- Beauty Rewards available for redemption are subject to change based on availability and supply restrictions.
- Gift-wrapping service is complimentary to items worth P200 and above at Rustan’s The Beauty Source only.
- Beauty Addict points have no monetary value and not convertible to cash
- Membership card and privileges are non-transferable
- Membership card or mobile app must be presented at all times when availing any of the privileges; NO MOBILE APP/CARD, NO POINTS.
- Membership has no expiration but accounts may be suspended due to inactivity or possible involvement to malicious activities under the program.
- Only purchases made at the Beauty Section of all Rustan’s Department Stores are eligible to earn Beauty Addict Points (i.e., regular-priced or discounted).
- Only payments made thru cash, credit or debit card and cheque are eligible to earn points. The use of gift certificate as tender payment is excluded.
- Earned points can be accessed by visiting the Beauty Addict mobile app or website (https://rustans-thebeautysource.com/en/beauty-addict/).
- Beauty Addict will observe a single-point crediting policy. Thus, if the customer is a member of both FSP2 and Beauty Addict Loyalty Programs, member should only choose one account to credit the points to.
- Any discrepancies or dispute on accumulated points will be accommodated within seven (7) days after making the purchase. Beauty Addict shall validate the concern and communicate to the member not later than fourteen (14) working days upon verification. Any disputes or inquiries must be sent to firstname.lastname@example.org.
- For lost or damaged card, a replacement fee of P200 will be charged.
- Beauty Addict shall not be held liable for any system/technical failure that the program may encounter.
- Rustan Commercial Corporation (Beauty Addict) reserves the right to amend the terms and conditions and reward benefits, render the card inactive or revoke membership privileges in case of fraud, and/or discontinue the program without prior notice. In case of termination, members will be notified thru email, SMS and website posting to claim their rewards within 30 days. Otherwise, accumulated points will automatically be forfeited upon expiration of the 30-day period.
- Redemption of rewards must be done online through the Beauty Addict mobile app or website (https://rustans-thebeautysource.com/en/beauty-addict/).
- Members can only redeem Beauty Rewards equivalent to their accumulated points. Points will not be rounded off to the nearest decimal.
- Processing of rewards shall require a minimum of fourteen (14) working days upon receipt of the request; changes or other requests will no longer be accommodated once the redemption form has been submitted or once the member checks out the cart on the mobile app.
- Beauty Addict member will be notified thru email or SMS once the item is available for pick-up at the assigned counter of the member’s preferred pick-up location. Beauty Addict mobile app or card, and QR Code or reference voucher must be presented at the Customer Service section of the member’s preferred pick-up location.
- In absence of the member, an authorized representative must present a valid ID together with an authorization letter. A photocopy of the member’s valid ID and Beauty Addict mobile app/card must be submitted as well.